Shipping Policy

Thank you for shopping with Daily Essentials, operated by Innojar Limited.

This Shipping Policy explains how orders placed through dailyessentials.club are processed, shipped, and delivered.

1. Order Processing

After an order is successfully placed and payment is confirmed, we begin preparing the order for shipment.

Most orders are processed within 1-3 business days. Business days do not include weekends or public holidays. During holidays, promotional periods, or periods of unusually high order volume, processing may take slightly longer.

Once an order has been shipped, customers may receive a shipping confirmation containing available tracking information.

2. Shipping Destinations

We primarily ship clothing and apparel orders to customers in the United States, European countries, and other supported international destinations. Available shipping destinations will be shown during checkout.

3. Estimated Delivery Times

Estimated delivery times depend on the customer’s location, selected shipping service, carrier, and local delivery conditions.

United States: approximately 5-12 business days
Europe: approximately 7-15 business days
Other international destinations: approximately 7-20 business days

These timeframes are estimates rather than guaranteed delivery dates. International orders may occasionally experience additional delays due to customs clearance, local postal services, weather, holidays, or other circumstances outside our reasonable control.

4. Shipping Costs

Applicable shipping charges will be displayed during checkout before the customer completes payment. Shipping costs may vary depending on destination, order size or weight, shipping method, promotional offers, and other logistical factors.

5. Tracking Information

Where tracking is available, customers may receive a tracking number after the order has been dispatched. Please allow a reasonable period for the carrier’s tracking system to update after shipment.

6. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address, including recipient name, street address, apartment or unit number, city, state or province, postal or ZIP code, country, and contact information.

If you notice an error, please contact us as soon as possible at innojar@gmail.com. We cannot guarantee that an address can be changed after an order has entered fulfillment or has already been shipped.

7. Lost or Delayed Packages

If tracking has not updated for an extended period or your package has not arrived within a reasonable period after the estimated delivery timeframe, please contact us. We will review the shipment information and, where appropriate, work with the applicable carrier to investigate the delivery.

8. Damaged Packages or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible and include your order number, a description of the issue, and photographs of the item and packaging where applicable.

Verified damaged, defective, or incorrect items may qualify for a replacement or refund in accordance with our Return & Refund Policy.

9. Customs, Duties, and Taxes

International shipments may be subject to VAT, import duties, customs fees, or other charges imposed by the destination country. Where these amounts are collected during checkout, they will be displayed as part of the order. Where they are not collected by us, customers may be responsible for charges assessed by the applicable authority or delivery carrier.

10. Delivery Confirmation

An order may be considered delivered when the applicable carrier records the package as successfully delivered to the address supplied by the customer. If tracking shows an order as delivered but you cannot locate the package, check the delivery location, household members, reception desks, or neighbors, contact the carrier, and then contact us if the package still cannot be located.

11. Contact Us

Company: Innojar Limited
Store: Daily Essentials
Email: innojar@gmail.com
Address: Room 1214, 12/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Hong Kong